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Advantages for the Management Company
More Efficient Allocation of Accounting Resources. By eliminating the need for manual processing
of accounts receivable, accounting personnel can devote more of their time to other more important
less-tedious tasks. They can focus on answering customer service inquires, monitoring collections,
reporting & analysis. For the management company that seeks to grow, you can add more communities
without incurring the cost of hiring additional accounting staff. The strain on your resources during
peak processing periods is reduced as well.
Customer Service. Your assigned customer service team works only for Management Company & CIC
association customers. You have direct access to your team for immediate help with transferring funds,
opening or closing accounts, stop payments, ordering supplies, account inquiries - these can all be handled
by telephone, e-mail, fax, or through our website. Research requests can often be handled real-time, as our
representatives have access to the lockbox files & images at their workstations.
Aside from your customer service team, you have the benefit of your local banking representative,
who is always available to assist you with any of your banking needs and who is available
to address boards and homeowners in response to their questions as well.
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